Duration: 3 Days


Quality and Safety Management Systems are fundamental elements of an aviation organization’s day-to-day operations. The design and implementation of such systems may be influenced by many factors.

The Civil Aviation Regulation states that Organisations will establish, document and implement a Quality oversight system within their approved manuals in order to ensure that the Organisations documented policies, processes and procedures are measured, improved and adhered to. This applies to both the Quality and Safety disciplines.



The Internal Auditor (IA) Course is designed to blend the ISO 9001:2015 Quality foundations and ISO 19011:2018 auditing principles and best practices into the aviation environment and to develop the learners’ knowledge of aviation safety and quality auditing and inspection requirements.

At the end of the training, learners will be able to initiate and plan an audit, carry out document reviews, prepare checklists and questions, collect evidence and write an audit/inspection report on the observations and findings.


Pre-entry Requirements:

  • Matric or equivalent senior school qualification or recognition of prior learning
  • Good communication both in written and spoken English
  • Must have held an aviation position for 2 years

Course Duration:

3 days




Welcome and introduction

Module 1:  Safety – Foundation for good quality Auditing
Module 2:  ISO and Auditing
Module 3:  Process Approach to Auditing
Module 4:  Risk-Based Thinking in Auditing
Module 5:  PDCA for Auditing
Module 6:  Aspects of Auditing
Module 7:  Point of Reference for the Auditor
Module 8:  Root Cause Analysis in Auditing
Module 9:  Practical – RCA, CAPs and CATs
Module 10:  Tools for the Auditor
Module 11:  Practical – Audit
Module 12:  Assessment / Evaluation
Module 13:  Course Feedback and Closure

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Please note we require a minimum of 2 years of Aviation experience to attend our courses.